Patient Care Coordinator

Specialty1 Partners•Houston, TX

5d•Onsite

About The Position

Gulf Coast Endodontics is seeking a great addition to their endodontic practice at the West University location. The main duties would include scheduling appointments, greeting patients, and assisting with treatment plans. They are looking for someone friendly, organized, and enthusiastic about providing excellent patient care. The role involves making a positive and lasting first impression, bridging the gap between customer obsession and clerical management, dealing with complaints, and providing accurate information to make patients feel comfortable and valued. As an essential member of the office, the Patient Care Coordinator will also help to facilitate and coordinate other office responsibilities as needed.

Requirements

1-2 years of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients

Nice To Haves

Resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve.
Team player that is adaptable to new and challenging tasks.
Enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence.

Responsibilities

Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Facilitate/coordinate other office responsibilities as needed