Patient Care Coordinator
About The Position
The Patient Care Coordinator plays a crucial role in ensuring that patients receive comprehensive and coordinated care throughout their healthcare journey. This position involves managing Physical Therapy appointments, ensuring Patients have valid insurance to cover their Physical Therapy, Collect Payments for Physical Therapy, and setting up the follow up appointment once a Patient has completed their prescribed PT Regimen. This position will interface a lot with the office manager, PT Team, and Billing Team. Ultimately, the goal of this role is to enhance patient satisfaction and improve health outcomes through effective coordination of care.
Requirements
- High School Diploma
- Experience in a healthcare setting, preferably in patient care coordination or a similar role.
- Knowledge of medical insurance processes and patient billing.
- Experience with Microsoft Office (Outlook, Excel, Teams)
Nice To Haves
- Familiarity with No Fault and Workers Compensation Insurance
- Experience using Criterions EHR
- Prior Orthopedics Experience
Responsibilities
- Manage and schedule patient appointments, ensuring optimal use of provider time and resources.
- Act as a liaison between patients and healthcare providers, addressing any questions or concerns regarding treatment plans.
- Prepare patient packets for the Doctors prior to the Date of Service, Check Patients-In, Check Patients Out
- Maintain accurate patient records and update the EHR as necessary
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
