About The Position

The Patient Care Coordinator serves as a key member of the department, responsible for high-quality patient education and instruction in the use of Home Sleep Testing (HST) devices. Primary duties consist of: Educate patients on proper use of the HST device Upload data from device Prepare devices for testing Document all devices and patient interactions in the medical record Support ongoing quality assurance initiatives Inventory and track HST devices and associated supplies

Requirements

  • High School diploma or GED
  • 1+ year experience in customer service role
  • Superior verbal and written communication
  • Strong computer skills required
  • Organized and detail oriented
  • Ability to multi-task
  • Confident working independently and as part of a team

Nice To Haves

  • Experience in a healthcare setting preferred but not required

Responsibilities

  • Educate patients on proper use of the HST device
  • Upload data from device
  • Prepare devices for testing
  • Document all devices and patient interactions in the medical record
  • Support ongoing quality assurance initiatives
  • Inventory and track HST devices and associated supplies

Benefits

  • Competitive compensation
  • Comprehensive benefits package including Health, Dental, and Vision coverage
  • 100% company-paid Life/AD&D and Long-Term Disability insurance
  • 401(k) plan with employer match
  • Paid Time Off (PTO) and company-paid holidays
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