PATIENT CARE COORDINATOR - SURGERY CENTER

Northwest Specialty Hospital

3d

About The Position

Northwest Specialty Hospital is seeking a detail-oriented, customer service
focused, Patient Care Coordinator to join our Surgery Center Team!

We need someone with a professional demeanor, can work well under stress/stress
situations, will provide great customer service to our patients, and is able to
multitask!

In this role you be responsible perform a variety of medical clerical duties.
Some of those duties include registration and pre-registration functions to
ensure the smooth transitioning of patients through the services they require;
prepare pre-registration packets appropriately for each procedure; ensure that
copies of appropriate documentation are obtained to facilitate the billing and
collections processes; process co-payments and payments; registered patients and
update medical records; back up all incoming calls and direct them to the
appropriate person or department; perform nightly closing procedures for clinic;
call patients for pre-registration notification including copays and
deductibles; and other duties as assigned.

Requirements

• Knowledge of basic computer programs such as Microsoft Office Suite
• Ability to type at least 40 words per minute
• Ability to relate and work effectively with others
• Demonstrates excellent written and verbal communication skills
• Strong Customer service background

Nice To Haves

• Prior clerical or medical office experience preferred

Responsibilities

• registration and pre-registration functions
• prepare pre-registration packets
• ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes
• process co-payments and payments
• registered patients and update medical records
• back up all incoming calls and direct them to the appropriate person or department
• perform nightly closing procedures for clinic
• call patients for pre-registration notification including copays and deductibles
• other duties as assigned

Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit eligible positions)
• Tuition reimbursement
• Growth opportunities, ongoing education, training, leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed