Patient Care Coordinator Supervisor UW Medicine Montlake Heart Institute

University of WashingtonSeattle, WA
Onsite

About The Position

UW Medical Center- Heart Institute Clinic has an outstanding opportunity for a Patient Care Coordinator Supervisor. This is a full-time, 100% FTE (40 hours per week) Day Shift position, Monday-Friday, and is an on-site role with no telework. The position is conveniently located near public transportation and offers the chance to make a difference for patients and employees, with opportunities for career growth.

Requirements

  • A Bachelor’s Degree in a medically related or public relations field
  • Two years of experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology.
  • Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

  • Supervise assigned staff ensuring compliance with regulatory agencies, insurance and other financial requirements, and hospital policies and procedures
  • Act as a liaison between patients, consulting physician, referring physician, or outside agency to coordinate patient appointments, admission, or surgery
  • Coordinate the exchange of information either written or verbally before and after patients are seen
  • Consistently demonstrates productive and timely communication with charge nursing staff, peers, patients, physicians, volunteers and other medical center departments and ancillary service
  • Increase collaboration between our PCC/PSS team through regular meetings and addressing overlap and delegation of duties between the two teams
  • Oversee break and vacation coverage through equitable means
  • Report out weekly, AccuReg, phone calls, referral numbers to administration
  • Coordinate pre-admission test and procedures
  • Schedule and ensure pre-anesthesia work ups are completed
  • Coordinate the direct transfer of patients from outside hospitals to UWMC with physicians, medial staff and Admitting

Benefits

  • Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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