Patient Care Coordinator - Neurosurgery

Trinity Health•Ft. Lauderdale, FL

1d•Onsite

About The Position

This is a Full-Time position with Holy Cross Medical Group. Hours are Monday - Friday, between 8:00am – 5:00pm. Offer excellent benefits starting your first day of employment! A Patient Care Coordinator has many roles in their position to ensure a smooth patient flow throughout the day while multitasking and taking initiative. Conduct patient intake prior to or on the first office visit to verify demographic and financial information, while working within HCMG/hospital policies and procedures. In this position, Patient Care Coordinators are cross trained to rotate within office working at the front desk, handling patient registration or in the back office answering a high volume of phone calls.

Requirements

High school diploma or equivalent is required.
Minimum of 1 year experience in medical office setting and knowledge of CPT and ICD9 codes and health care insurance preferred.
Good interpersonal skills for effective communication with patients, staff and visitors are necessary.
Must possess the ability to comply with Trinity Health policies and procedures.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Responsibilities

Demonstrates the ability to obtain information and interpret information in terms of the patient's needs.
Confirms with patient any changes in address, phone number or insurance information.
Verifies validity and coverage of insurance.
Obtains HMO/PPO authorizations, if applicable.
Enters all changes in the IDX System and documents any information regarding the account or patient information on the comment screen/sticky notes.