Patient Care Coordinator- Medical Records

Southwest Eyecare•Albuquerque, NM
•Onsite

About The Position

Join Southwest Eyecare Specialists PC as a Full Time Patient Care Coordinator specializing in Medical Records, where your role is crucial in enhancing patient experiences. Work onsite at our Albuquerque location, immersing yourself in a dynamic healthcare environment that values collaboration and innovation. You will play a vital part in managing patient information, ensuring accuracy and compliance, while also interacting directly with patients and healthcare professionals. This role offers a competitive pay of $13.50 per hour, making it an excellent opportunity for those passionate about patient care and efficient healthcare operations. If you are looking to make a meaningful impact in the medical field, this position is your chance. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, Paid Time Off, and Paid holidays. Take the next step in your career and apply today to be part of a dedicated team committed to exceptional eye care.

Requirements

  • Strong foundation in customer service to effectively address patient inquiries and concerns
  • Excellent organizational skills are essential, as you will manage appointment schedules and maintain accurate medical records
  • Empathy is a key trait that will enable you to connect with patients on a personal level, ensuring they feel cared for and understood throughout their healthcare journey
  • Familiarity with healthcare software and tools will also be beneficial, as you will navigate various systems to verify insurance and assist patients with our online portal
  • Cusomter service
  • organization
  • empathy

Responsibilities

  • Answering phones with professionalism
  • Making appointments that accommodate our patients' schedules
  • Conducting insurance verifications to streamline their visits
  • Assist patients with navigating our user-friendly patient portal, ensuring they have access to their medical information and enhancing their overall experience
  • Managing patient information, ensuring accuracy and compliance
  • Interacting directly with patients and healthcare professionals

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Flexible Spending Account
  • Paid Time Off
  • Paid holidays
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