Patient Care Coordinator III (Medical Assistant)- Pulmonary Chest- FT Days

Stanford Health Care • Palo Alto, CA

5d • $35 - $39 • Onsite

About The Position

We are seeking a go getter, deeply caring Patient Care Coordinator III to join our Pulmonary Hypertension Program within the Chest Clinic—a team known for its dedication to high acuity and most complex patients. This role is ideal for someone who thrives in a fast paced, mission driven environment, brings initiative to every interaction, and finds purpose in supporting patients and families navigating challenging diagnoses. The right candidate is not only organized and resourceful but also brings heart, empathy, and a commitment to exceptional care coordination. If you’re motivated by meaningful work and want to make a tangible difference in the lives of vulnerable patients, we’d love to welcome you to our team. This is a Stanford Health Care job. As an Advanced PCC, this experienced role requires a thorough understanding of healthcare practices and the ability to apply theory into practice. The individual should independently execute a full spectrum of responsibilities, analyze complex issues, and devise solutions.

Requirements

• High School Diploma or GED equivalent AND one of the following: (1) Certificate of completion or official transcript from a medical assisting program (2) Completion of medical assistant training by a licensed physician or podiatrist (3) Certification as medical assistant through a Medical Board of California – approved medical assistant certifying organization
• At least four years of overall experience (Including external experience)
• All levels require possession of knowledge, skills and abilities (job competencies) sufficient to function effectively at the level to which assigned.
• Knowledge of and ability to use and apply medical terminology in performing his/her duties.
• Knowledge of coding and billing regulations.
• Knowledge of computer systems and software used in functional area.
• Ability to speak and write effectively at a level appropriate for the job.
• Ability to solve problems and identify solutions.
• Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
• Ability to work independently as well as an integral part of the patient care team.
• Ability to follow instructions and standard operating procedures.
• Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills.
• Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting, knowledge of grammar and syntax and ability to write clear and concise clinical reports)
• Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment.
• Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices.
• Current American Heart Association Certification for Basic Life Support for Healthcare Providers required

Responsibilities

• Demonstrate proficiency in PCC II skills, acting as a model of professional development within the team.
• Undertake the coordination of multifaceted patient care, encompassing activities such as device monitor scheduling, processing, preparation, and result tracking.
• Prep and assist with in-clinic procedures, and coordinate procedures with patients.
• Monitor and report patient's lab results, blood pressure logs, weight logs, and other health tracking for medication management.
• Schedule peer-to-peer insurance authorizations for clinic visits, procedures/testing, and initiate and submit electronic prior authorizations for medications.
• Coordinate and schedule appointments prior to hospital discharge.
• Fulfill higher-functioning duties as defined by the department.
• Coordinate transitional return to work (TRTW) assignments: Working within the TRTW framework to match TRTW participants with available work assignments.
• Using special Third-party software / programs (such as CHOIR for pain; Glooko for endo).
• Master Scheduling for all our providers, Develop EPIC flowsheets builds for Allergen testing documentation for food and environmental allergens.
• Superuser for medical devices: Clinitek & Trophon

Benefits

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED