Patient Care Coordinator II - Part-Time

Creighton University • Omaha, NE

1d • Onsite

About The Position

Creighton University School of Dentistry is currently seeking a compassionate and adaptable individual to join our Front Desk Team as a Patient Care Coordinator II. This role is ideal for someone who thrives in a fast-paced clinical environment and is committed to delivering exceptional patient experiences, who is an empathetic, flexible, customer service-driven individual. Join us in making a meaningful impact on patient care and clinic operations. We look forward to welcoming a new team member who shares our commitment to excellence and empathy. Bilingual in English and Spanish languages preferred but not required. Work Schedule: This is a 12-month, Part-time, non-benefit eligible position working 20 hours /week. Generally the work schedule will fall within the hours of 7:30am to 4:30pm, may be asked to work occasional evenings.

Requirements

• High school diploma or equivalent
• 2-4 years of related experience
• Organizational skills and attention to detail required.
• Strong interpersonal and communication skills.
• Ability to multitask and remain organized in a dynamic environment.

Nice To Haves

• Customer service experience in a healthcare or front desk setting preferred.
• Bilingual in Spanish preferred, but all applicants will be considered.

Responsibilities

• Greet and register patients at the front desk, ensuring a smooth and welcoming check-in process.
• Serve as a patient liaison during clinic sessions to support access to care and enhance the overall experience.
• Manage patient admissions, scheduling, reassignment and referrals.
• Facilitate clinical communications including faxes letters, record requests, phone calls, emails and data entry.
• Promote a positive and professional environment for both patients and student clinicians.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED