Patient Care Coordinator I

Carolinas Center for Oral & Facial SurgeryCharlotte, NC
Onsite

About The Position

Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all of our patients. Be in a role that provides the first impression in delivering an exceptional patient experience. The Patient Care Coordinator promotes communication throughout the Practice, performs clerical & administrative duties, thrives on organization, and is meticulous with record keeping.

Requirements

  • High school diploma or equivalent
  • 1-2 years clerical experience
  • Prior dental or medical front office experience

Responsibilities

  • Provide oversight of the waiting area, greet patients as they arrive, and get them ready for their appointment.
  • Update patient records, obtain new/updated insurance information, prepares patient chart and notify clinical team of patient arrival.
  • Keep the clinical team updated on the daily schedule and maintain efficient Practice flow.
  • Answer incoming calls, take & relay messages, reschedule appointments as needed, answer general questions, and return missed calls.

Benefits

  • 401k (with match)
  • eight paid holidays
  • generous PTO accrual that starts right away
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