Patient Care Coordinator - Hematology

University of Utah Health•Salt Lake City, UT

6d•Hybrid

About The Position

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA This position is responsible for delivering exceptional nursing care to patients by utilizing strong organizational and leadership skills to assess patient status, implement clinical nursing interventions to modify symptoms, and develop and implement patient care plans to enhance and improve outcomes and ensure a safe and therapeutic environment. This position may be required to access and administer medications within their scope of practice and according to State Law. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Requirements

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.
Bachelor's Degree in Health Care Administration, Health Science or related field or equivalency.
One year of related nursing experience.
Ability to perform the essential functions of the job as outlined above.
Ability to provide care appropriate to the population served.
Excellent human relations and effective communication skills.
Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role.

Nice To Haves

Leadership experience.
Some departments may require additional certifications such as Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Neonatal Resuscitation Program (NRP) within one year of hire.

Responsibilities

Collaborating with the provider during patient appointments
Assessing patient responses to treatments and adjusting the plan of care in alignment with goals of care
Coordinating follow‑up appointments, lab monitoring, infusions and other medications , and ongoing care needs
Managing remote patient care tasks (phone calls, MyChart messages, etc.) as needed throughout the day
Conducting phone triage to assess patient concerns and determine appropriate next steps
Responding to patient messages and providing education, guidance, and follow‑up
Evaluating patient response remotely and modifying the plan of care to support goals of care
Coordinating lab rechecks and monitoring results
Participating in quality improvement initiatives to improve patient care, clinic processes, and job satisfaction
Identifies, assesses and diagnoses problems through patient assessment and interactions; and evaluates actual or potential patient health problems.
Assesses, plans and implements interventions for solving patient care problems.
Formulates care plans for specific patients and documents the nursing process in patient's record.
Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals.
Develops and participates in educating patients, their families, or significant others about post discharge care programs.
Initiates patient care meetings with the health care team to revise the plan of care as the patient's condition warrants.
Maintains a safe and therapeutic patient care environment.
Provides guidance and direction to members of the health care team to ensure quality patient care.
Keeps current on advances in nursing care by participating in educational programs.
Orients and educates new staff in nursing techniques and departmental procedures.
Provides and oversees direct patient care in accordance with established nursing protocol and physicians' orders.
Utilizes knowledge of medications, procedures, infection control, and safety precaution; and initiates appropriate interventions in crisis situations.
Participates in total quality management to positively affect patient and system outcomes to improve care.