Patient Care Coordinator - Front Desk

SWICFT Cardiology • Naples, FL

5d • Onsite

About The Position

SWICFT Cardiology, located in downtown Naples, is actively seeking a Patient Care Coordinator for a busy cardiology practice. Looking for a candidate with a specific skill set to work closely with patients in a concierge level care setting. The ideal candidate will have experience in either internal medicine or cardiology and possesses clinical knowledge of common medications and general healthcare conditions.

Requirements

• Proficient computer skills with knowledge of electronic medical records.
• Excellent interpersonal, communication, and customer service skills.
• Attention to detail and organized.
• Ability to work as a member of a team.
• Ability to maintain confidentiality.
• High school diploma or equivalent.
• Medical terminology knowledge.
• Clinical experience required.

Nice To Haves

• Previous cardiology or internal medicine experience preferred, but the right candidate can be trained.
• Medical office experience desired, preferably in cardiology or internal medicine.
• 1 year of Medical terminology experience.
• 1 year of Medical office experience.
• 1 year of Customer service experience.
• 1 year of Athenahealth experience.

Responsibilities

• Answer patient calls efficiently ensuring patients are able to speak with a team member throughout the day in a timely, polite, and professional manner.
• Communicate with patients in a courteous, professional, cooperative, and mature manner.
• Accurately take messages and convey information to physician, medical assistant or patient.
• Work closely with physician to input orders for labs and testing under the appropriate diagnoses.
• Coordinate testing/patient appointments within office and/or with outside imaging centers if needed.
• Schedule and reschedule appointments as needed.
• Recognize and respond appropriately to urgent situations.
• Collect and input insurance information in patient charts.
• Collect payment/co-pays at check in/check out.
• May be required to perform the duties of other employees in their absence.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED