Patient Care Coordinator - Back Office

Fred Hutchinson Cancer Center•Seattle, WA

2d•Hybrid

About The Position

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality. At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. The Patient Care Coordinator- Back Office will support the unit in daily clinical operations and administrative support. This role will work with the staff nurses, providers, and team patient care coordinator in patient care coordination and outside scan facilitation. This is a full time hybrid position. Onsite visits will be onsite at our South Lake Union location.

Requirements

High school graduate or equivalent
Minimum of 2 years of experience in a patient care setting preferred
Strong organization skills and attention to detail
Excellent verbal and written communication skills
Capable of working in a dynamic healthcare environment, with the ability to prioritize and multitask effectively
Proficiency in Microsoft Office Suite
Familiarity with Healthcare Information Software (EPIC)

Nice To Haves

Bachelor's degree (BA or BS)

Responsibilities

Responsible for triaging faxes for their disease group
Triage records based on urgency and communicate to the clinical team as appropriate or based on need.
Follow-up with facility on a regular basis to ensure that records are received in time prior to any relevant clinical visits.
Manage BOTC shared inbox
Assists with the financial clearance process as necessary
Work closely with providers, nurses, and team PCCs to provide safe, reliable, and efficient patient care
May maintain contact sheets for specific disease group
Assist with projects, programs, or systems to improve the overall operation of department
Assist with onsite mail duties in a rotation; Upload urgent images coordinate with 2nd floor and film room for upload of non-urgent