Patient Care Companion – Progressive Intermediate Care Unit 7S - St. Elizabeth Boardman Hospital

Bon Secours Mercy Health•Youngstown, OH

14h•Onsite

About The Position

A Care Companion provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. The Care Companion is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming. The Patient Safety Companion works under the direction of the manager and/or their designee to observe and assist with keeping patients safe, serving as an alternative to restraints.

Requirements

High School Diploma/GED.
Heart Saver certification required.
Previous patient encounter experience.
Customer friendly.
Knowledge and skill required to perform the job responsibilities for both technical and dimensional content.
Follows detailed written and oral instructions.
Completes specific, routine tasks.
Requires basic reading, writing, or simple arithmetic skills.
May operate basic equipment/machinery.
Work is routine.
Makes decisions based on detailed procedures; technical aids generally available.
Has clear-cut alternatives available and usually follows a specified course of action.
Works independently.
Interactions are generally brief and informal.
Requires common courtesy.

Responsibilities

Provides support to the patient including, but not limited to, care and comfort, personal care and hygiene, toileting, and mobility.
Creates a safe environment for patients.
Acts as liaison between patient and nurse to report changes or concerns.
Provides high-level customer service to all patients, patient's family, visitors and all employees.
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
Maintains the patient’s safety to prevent falls, keep medical tubes and IV’s intact.
Protects the patient’s dignity at all times.
Contacts nursing staff immediately of any concern regarding the patient’s condition.
Ensures that nursing staff will sit with patient during all periods out of the room (breaks or lunch).
Provides comfort such as blanket, pillow, etc.
Prepares patient for meals, feeds patient and other fluids as appropriate after checking with nursing staff.
Observes standard precautions and aseptic techniques.
Provides friendly assistance to patient’s family members and visitors.
Acts as a liaison and support person for family members.
Communicates all pertinent patient information to the nursing staff.
Helps nursing staff assist patient to the bathroom if requested.
Helps nursing staff to turn patients if requested.
Seeks assistance appropriately.
Uses calming, healing methods such as reading, music, relaxation techniques, etc.
May sit with two (2) patients in a semi-private room when delegated by the nurse.