Patient Care Associate

Mass General Brigham•Northampton, MA

6d•$18 - $25•Onsite

About The Position

The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required. Telemetry/Critical Care Unit Specific: Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring. This position is designed to promote learning experiences and health care exposure to Cooley Dickinson employees who are looking to further their careers in the medical field. This position is part of the 1199 SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.

Requirements

High school diploma or equivalent required
Current American Heart Association Basic Life Support (BLS) certification required
Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.
Six (6) months to one (1) year nursing assistant experience required
Demonstrated knowledge of medical terminology required
Demonstrated typing skills and computer experience required
Demonstrated interpersonal, organizational, and oral and written communication skills required
Ability to multi-task and handle stress crisis situations effectively required
Ability to communicate effectively and follow written and/or oral instructions required
Demonstrated teamwork and collaboration skills and a professional demeanor required
Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required

Nice To Haves

One (1) to three (3) years secretarial experience preferred
Health care experience preferred

Responsibilities

Performing a variety of direct and non-direct patient care duties
Performing routine patient care duties
Performing clerical, supply, and messenger responsibilities
Performing other patient care related duties and unit duties as needed
Functioning as a patient care observer to monitor for patient safety in situations where 1:1 observation is required
Successfully completing arrhythmia course and maintaining competency in telemetry monitoring (Telemetry/Critical Care Unit Specific)