Patient Care Associate (PCA)

Beth Israel Lahey Health • Cambridge, MA

3d • $20 - $27 • Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patients will receive care that meets their individual needs in all patient settings. Schedule 36 hours/week. The Endoscopy department is closed on weekends and holidays. If you're looking for an opportunity to build a career in healthcare while making a difference every day, this Patient Care Associate (PCA) role is a great place to start. You'll work alongside nurses, physicians, and technicians to provide hands-on care for patients before and after endoscopy procedures. This is a patient-focused role where you'll help patients feel comfortable, safe, and supported throughout their visit.

Requirements

• High school graduate or equivalent
• Previous clerical experience (preferably in a healthcare setting).
• Ability to read and write at level 8, as documented on "Invest," the hospital's Employee Learning Laboratory software.
• An ability to set appropriate priorities and organize workflow.
• An ability to concentrate and pay attention to detail during frequent interruptions.
• Strong interpersonal skills are necessary to interface with support and professional staff and patients.

Nice To Haves

• Medical terminology is preferred.

Responsibilities

• Support patients before and after procedures
• Assist with walking, dressing, toileting, feeding, and other activities of daily living
• Obtain vital signs and report changes to the nursing team
• Transport patients throughout the department
• Prepare patient rooms and turn over recovery spaces
• Assist with admissions, transfers, and discharges
• Answer call lights and support patient communication
• Help maintain a clean, safe, and organized environment
• Training is provided for additional clinical skills, including: IV removal, 12-lead EKGs, Blood draws (phlebotomy)
• May also assist with administrative and front desk responsibilities as needed.

Benefits

• Comprehensive compensation and benefits
• Opportunities to learn new clinical skills
• Exposure to procedural medicine in a supportive environment
• Culture promotes continuous learning, growth, innovation and a sense of belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED