Patient Care Assistant, Liberty Urgent Care - 16 hours/week, Evenings

Cincinnati Children's•Liberty, LA

1d•Onsite

About The Position

The Patient Care Assistant (PCA) at Liberty Urgent Care, working 16 hours per week on evenings, is responsible for providing approved care to assigned patients and assisting in the implementation of interventions under the supervision of a Registered Nurse (RN). This role involves supervising and assisting patients with activities of daily living, offering assistance to co-workers, utilizing crisis control techniques for de-escalation, and aiding with patient transport and 1-on-1 observation as needed. The PCA is expected to embody Cincinnati Children's CARES behaviors, ensuring extraordinary customer service and satisfaction. They will report patient status changes, complete timely documentation in the patient medical record, seek guidance when necessary, and discuss work concerns with the Director or designee. Additionally, the PCA will maintain an organized, safe, accessible, effective, and efficient environment, complying with infection control and safety procedures. Responsibilities also include responding to communication systems and patient alarms with urgency, answering telephones according to etiquette, assembling charts, ordering supplies, and potentially assisting with new employee orientation and training.

Requirements

High school diploma or equivalent
Completion of medical/surgical or equivalent clinical rotation from ACEN, CCNE or NLN CNEA accredited institution, OR Listed on Ohio STNA registry or Ohio CNA (If CNA is in another state, must receive reciprocity within 180 days of hire), OR Listed on Ohio or National Emergency Medical Services Registry, OR 1+ years of patient care experience within the last three years
Requires training in cardio-pulmonary resuscitation (CPR) and maintenance of certification

Responsibilities

Provide approved care of assigned patients and assist in implementation of interventions under supervision of RN.
Supervise and assist patients with activities of daily living.
Supervise developmentally appropriate activities.
Offers assistance to co-workers after completion of own duties.
Use crisis control techniques and assist in de-escalation of patients and visitors.
Assist with patient transport as requested.
May assist with 1 on 1 patient observation as needed.
Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a frontline example of extraordinary customer service and satisfaction.
Reports present status or changes in patient condition on an ongoing basis and in change of shift summary.
Completes timely documentation of information in the patient medical record.
Seek information and guidance when needed.
Discusses concerns of work situation with Director or designee.
Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees.
Ensure that work areas are organized and present a safe, accessible, effective and efficient environment for employees, patients and families.
Comply with Infection Control policies and procedures.
Adhere to safety procedures appropriate to children's ages and development levels.
Responds to communication system/patient alarms and executes with a sense of urgency.
Answer the telephone in accordance with CCHMC telephone etiquette.
Assemble charts, order patient supplies, and stock clerical supplies.
May assist in the orientation and training of new employees.