Patient Care Assistant | Acute Medical | MGH

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

The Patient Care Assistant works under the direction of licensed personnel to support patients with activities of daily living, including bathing, dressing, and eating, and to obtain vital signs. The role is on an 18-bed adult general medicine inpatient unit in Boston that cares for acutely ill patients and Level 1 Trauma patients from emergency and intensive care units, with a diverse patient population requiring complex nursing care.

This is a per diem, onsite position with rotating day and night shifts. The schedule includes mandatory weekend shifts every month and a rotating holiday schedule. The role is based at 90 Blossom Street.

Requirements

• High school diploma or equivalent preferred.
• Basic Life Support (BLS) credential.
• One of the listed credentials: Certified Medical Assistant [National Certification], Nursing Assistant/Patient Care Technician [National Certification], or Nursing Assistant [LNA - New Hampshire].
• Patient-care or elder-care experience: 0–1 year preferred.
• Ability to understand and follow written and oral instructions.
• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to lift up to 35 pounds.
• Computer proficiency to work efficiently with electronic medical records.

Nice To Haves

• High school diploma or equivalent.
• 0–1 year of patient-care or elder-care experience.

Responsibilities

• Perform and document patient-care and clinical duties, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary needs, patient transfers and ambulation, 1:1 safety observation, and phlebotomy.
• Assist registered nurses and physicians with examinations and treatments as required.
• Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
• Assist patients with food tray setup, eating, and feeding as needed.
• Keep patient rooms stocked, equipped, and appropriately cleaned as needs and patient volumes change.
• Retrieve, set up, and clean equipment between patient use; report malfunctioning equipment according to organizational policy.
• Assist with admitting and discharging patients.
• Facilitate orientation of new PCA team members as directed.
• Interact effectively with patients, visitors, and other care team members.
• Communicate promptly and effectively with nursing staff about patient-care issues and patient condition.
• Contribute to a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

• Weekly pay.
• Shift differentials for evening, night, and weekend shifts.
• MGB shuttle service.
• Employee discounts on tickets and passes for ski resorts, museums, sporting events, and other activities.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED