Patient Care Assistant

REGIONAL ONE HEALTH•Memphis, TN
•Onsite

About The Position

The Patient Care Assistant supports staff in meeting patient needs and complying with established policies and procedures. The role performs patient care activities, EKGs, phlebotomy, clerical duties, and other tasks, and assists with special procedures and examinations. The position is located in the Jefferson Medical GICU in Memphis, Tennessee, and is full-time with no travel required and any shift.

Requirements

  • Completion of an approved medical assistant program; or completion of a nursing assistant program with documented EKG and phlebotomy training; or completion of the course requirements for graduation from a Registered Nursing program after an unsuccessful second NCLEX attempt.
  • Education, training, or experience qualifying the employee to work with neonatal, adolescent, adult, and/or geriatric patients as the specialty assignment requires.
  • Current CPR/BLS certification.

Responsibilities

  • Contribute information to the day-to-day management of patient care and carry out delegated routine nursing care measures.
  • Take and record patient vital signs, including temperature, pulse, blood pressure, and respiration.
  • Prepare and forward urine, stool, sputum, blood, and other specimens.
  • Assist patients with activities of daily living, including hygiene, nutrition, elimination, and progressive activity.
  • Maintain records of patient fluid intake and output and provide comfort measures.
  • Observe and report patient responses to interventions and treatment, and complete documentation in a timely manner.
  • Provide one-on-one observation and monitoring for patients who require a sitter to support their safety and prevent injury.
  • Obtain medical and laboratory records, communicate unit activities and patient-care needs to appropriate staff, and follow up with patients as required.
  • Perform procedures specific to the clinical area and provide age-appropriate care in a caring, compassionate, and sensitive manner.
  • Perform diagnostic EKGs, explain the test to patients, place electrodes correctly, monitor the patient and tracing, report abnormal reactions or inadequate results, and document and process procedures accurately.
  • Perform venipuncture and skin puncture, collect venous, capillary, and micro specimens, conduct ordered screening tests, and distinguish stat requests from routine samples.
  • Reassure patients or significant others who are anxious about specimen collection, explain why specimens are needed, and transport specimens and test requests to the appropriate laboratories.
  • Communicate courteously and responsively in accordance with iRESPECT standards and work collaboratively with medical and hospital staff and patients to coordinate care.
  • Perform clerical duties, including answering telephones, responding to call signals, filing and assembling charts, completing tab sets, transcribing orders, and scheduling tests.
  • Prepare and maintain administrative and compliance records, reports, and files; maintain medical records and document patient status, care, activities, and observations.
  • Use patient computer systems to enter and retrieve data.
  • Lift, position, and transport patients using proper technique and equipment; accompany patients to tests or procedures in other departments and remain with them as needed.
  • Transport charts, specimens, equipment, and supplies while maintaining confidentiality and following HIPAA, confidentiality, and compliance policies.
  • Respond appropriately to emergencies and notify appropriate personnel.
  • Complete required training and education, attend staff meetings and mandatory in-service sessions, respond to opportunities to improve care, and participate in performance improvement initiatives.
  • Assist with care and maintenance of department equipment, use supplies cost-effectively, clean and restock patient-care areas, and report equipment malfunctions to a supervisor.
  • Maintain a clean, orderly, and safe environment and follow risk management, infection control, quality improvement, and patient safety practices.
  • Collaborate with forensic teams and law enforcement officials regarding care of inmates and arrestees to maintain a safe and secure environment.
  • Provide coverage for relief and absences and perform other required duties and responsibilities.
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