Patient Care Assistant - Pre-Post Adv Endo Ctr HC2 - Full Time 12 Hour Days (Non-Exempt) (Union)

University of Southern California•Los Angeles, CA
•$23 - $39

About The Position

The Patient Care Technician (PCT) supports nursing staff with patient care delivery, clerical functions, organization of the unit environment, and the setup and maintenance of equipment. The emphasis on these areas depends on the assigned unit. In the Pre-Post Advanced Endoscopy Center, the role contributes to patient satisfaction, safety, care delivery, documentation, and communication in collaboration with the RN. The position also helps maintain regulatory survey readiness, protects patient confidentiality, and may assist with staff orientation, training, and continuing education.

Requirements

  • High school diploma or equivalent.
  • Ability to communicate effectively in English, verbally and in writing.
  • Certified Nursing Assistant credential (CA DPH).
  • Basic Life Support (BLS) Healthcare Provider certification from the American Heart Association.
  • Fire Life Safety Training (LA City) is required within LA City; if not held upon hire, it must be obtained within 30 days of hire and kept current through renewal before expiration.

Nice To Haves

  • One year of experience as a CNA in a healthcare setting.

Responsibilities

  • Respond to patient calls within 10 minutes, anticipate patient needs, make proactive rounds, and maintain positive interactions with patients and visitors.
  • Provide the RN with information relevant to patient assessment and contribute to and implement the patient’s plan of care in collaboration with the RN.
  • Perform patient-care skills as directed by routines, physician orders, and RN direction, including taking vital signs and daily weights, measuring intake and output, providing hygiene care, assisting with meals and feeding, and supporting ambulation, mobility, transfers, and repositioning bed patients every two hours.
  • Maintain clear and organized patient rooms, provide fresh water at the beginning and end of shifts and as needed, and prioritize patient needs appropriately.
  • Maintain a safe physical environment and ensure safe operation of patient-care equipment; keep call lights and telephones within reach and remove fall hazards and obstructions from access routes.
  • Document care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.
  • Communicate appropriately with patients and visitors, explain the plan of care, use computerized systems to send messages and document care, and follow departmental communication channels.
  • Promptly report pertinent information, significant changes in patient condition, patient and family concerns, refusal of care, and inability to perform self-care to the RN or Charge Nurse; describe actions taken that were ineffective.
  • Collaborate actively with the RN at the beginning of and throughout the shift regarding patient care and data collection.
  • Maintain continuous survey readiness and keep the nurses’ station, locker room, and pantry clean and orderly while following the stated food, storage, linen, and fire-door requirements.
  • Maintain confidentiality of patients and patient records and other written information.
  • Assist with staff orientation, training, and continuing education.
  • Perform other related duties as assigned.
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