About The Position

Under the supervision of a Registered Nurse, and in accordance with defined policies and procedures for the unit, the Patient Care Assistant (PCA) provides technical patient care to a defined patient population, as assigned by the Registered Nurse. Duties may include the performance of basic technical skills not requiring licensure, such as, but not limited to: gathering patient data, assisting patients with activities of daily living (ADLs), transporting patients, supporting department maintenance activities (stocking patient rooms, moving equipment, ordering and procuring supplies, etc.), providing basic customer services (directions, visitor control, and other functions), as needed. Employees providing direct patient care must demonstrate competencies specific to the population served.

Requirements

  • High school diploma or general education degree (GED) required
  • Obtain BLS Certification by the end of the orientation period.
  • Maintain BLS certification.
  • Basic medical terminology knowledge preferred
  • Skill and proficiency in oral and written grammar, communication and basic mathematics.
  • Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.
  • Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time.
  • Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.

Nice To Haves

  • Previous experience and CNA license preferred
  • PCA/tech may be asked to assist in a patient safety assistant role while maintaining PCA/tech duties for that assigned patient.

Responsibilities

  • Provides information, direction, and assistance as appropriate
  • Maintains patient/employee safety by following controlled access policies
  • Communicates in a timely manner with the RN regarding patient status, interventions completed, data collected and pertinent input to facilitate care planning
  • Answers call lights, phones, or intercom system to determine patients' needs
  • Serves and collects food trays and feeds patients requiring help
  • Provides appropriate assistance to the patient during his/her activities of daily living
  • Prepares patients for surgery and/or procedures properly
  • Reviews plan of care at beginning of shift with RN and PRN for every assigned patient
  • Accompanies patients for diagnostic tests, at discharge and/or assists patients to ambulate
  • Turns and repositions patients using safe patient handling techniques
  • Obtains vital patient information as directed (i.e., temperature, blood pressure, pulse and respiration rates, and food/fluid intake/output, and calorie counts)
  • Documents findings in EMR in a timely, accurate and concise manner
  • Participates in the Patient Admission Process through timely and accurate performance of assigned duties
  • Provides skilled technical care according to unit-specific and generic structure standards, protocols and procedures, prescribed medical interventions, and nursing guidelines as delegated by the RN
  • Maintains a clean and orderly environment, ensuring patient safety and comfort at all times
  • Assumes responsibility for own growth and development; attends staff meetings
  • Manages incoming tubes from tube station and deliver meds or other items to the RN or medication room
  • Meets Bronson’s Standards of Excellence
  • Supports the goals of the unit and participates in department performance improvement
  • Follows organizational guidelines for effective hand hygiene consistently
  • Restocks supplies as appropriate and stores equipment in defined locations
  • Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies

Benefits

  • Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900.
  • Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system.
  • Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations.
  • Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families.
  • We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment.
  • This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one.
  • The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022-23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.
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