About The Position

The Patient Care Assistant provides approved care to assigned patients and assists with interventions under the supervision of an RN. The role supports patients with activities of daily living and developmentally appropriate activities, uses crisis-control and de-escalation techniques, assists with patient transport, and may provide one-to-one observation. The assistant communicates changes in patient condition, documents information in the medical record, helps maintain a safe and organized environment, responds promptly to alarms and communication systems, and provides clerical and administrative support in the emergency department.

Requirements

  • High school diploma or equivalent.
  • Meet at least one of the following: complete a medical/surgical or equivalent clinical rotation from an ACEN-, CCNE-, or NLN CNEA-accredited institution; be listed on the Ohio STNA registry or hold Ohio CNA status; hold CNA status in another state and obtain reciprocity within 180 days of hire; be listed on the Ohio or National Emergency Medical Services Registry; have one year of patient-care experience within the last three years; or successfully complete the organization's Patient Care Assistant training program after hire.
  • Training in cardio-pulmonary resuscitation (CPR) and maintenance of certification.

Responsibilities

  • Provide approved care to assigned patients and assist with interventions under RN supervision.
  • Supervise and assist patients with activities of daily living and developmentally appropriate activities.
  • Assist co-workers after completing assigned duties.
  • Use crisis-control techniques and assist with de-escalation of patients and visitors.
  • Assist with patient transport and, as needed, one-to-one patient observation.
  • Demonstrate Cincinnati Children's CARES behaviors and provide extraordinary customer service to patients, families, visitors, and co-workers.
  • Report patient status and changes on an ongoing basis and in change-of-shift summaries.
  • Complete timely documentation in the patient medical record and seek information or guidance when needed.
  • Discuss work-situation concerns with the Director or designee.
  • Maintain organized, safe, accessible, effective, and efficient work areas for patients, families, visitors, and employees.
  • Follow infection-control policies and safety procedures appropriate to children's ages and development levels.
  • Respond urgently to communication systems and patient alarms.
  • Answer telephones according to CCHMC telephone etiquette.
  • Assemble charts, order patient supplies, and stock clerical supplies.
  • May assist with orientation and training of new employees.
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