About The Position

The Patient Care Assistant (PCA) in the Liberty Emergency Department is a full-time role working the PM shift. This position involves providing approved patient care and assisting with interventions under the supervision of a Registered Nurse (RN). The PCA will supervise and assist patients with daily living activities, offer assistance to co-workers, use crisis control techniques, and assist with patient transport and 1 on 1 observation as needed. A key aspect of this role is demonstrating Cincinnati Children's CARES behaviors, reporting patient status changes, completing documentation, and seeking guidance when necessary. The PCA will also ensure the work environment is organized, safe, and efficient, complying with infection control and safety procedures. Responsibilities include responding to communication systems and patient alarms with urgency, answering the telephone professionally, assembling charts, ordering supplies, and potentially assisting with new employee orientation and training.

Requirements

  • High school diploma or equivalent
  • Completion of medical/surgical or equivalent clinical rotation from ACEN, CCNE or NLN CNEA accredited institution, OR Listed on Ohio STNA registry or Ohio CNA (If CNA is in another state, must receive reciprocity within 180 days of hire), OR Listed on Ohio or National Emergency Medical Services Registry, OR 1+ years of patient care experience within the last three years
  • Requires training in cardio-pulmonary resuscitation (CPR) and maintenance of certification

Responsibilities

  • Provide approved care of assigned patients and assist in implementation of interventions under supervision of RN.
  • Supervise and assist patients with activities of daily living.
  • Supervise developmentally appropriate activities.
  • Offers assistance to co-workers after completion of own duties.
  • Use crisis control techniques and assist in de-escalation of patients and visitors.
  • Assist with patient transport as requested.
  • May assist with 1 on 1 patient observation as needed.
  • Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a frontline example of extraordinary customer service and satisfaction.
  • Reports present status or changes in patient condition on an ongoing basis and in change of shift summary.
  • Completes timely documentation of information in the patient medical record.
  • Seek information and guidance when needed.
  • Discusses concerns of work situation with Director or designee.
  • Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees.
  • Ensure that work areas are organized and present a safe, accessible, effective and efficient environment for employees, patients and families.
  • Comply with Infection Control policies and procedures.
  • Adhere to safety procedures appropriate to children's ages and development levels.
  • Responds to communication system/patient alarms and executes with a sense of urgency.
  • Answer the telephone in accordance with CCHMC telephone etiquette.
  • Assemble charts, order patient supplies, and stock clerical supplies.
  • May assist in the orientation and training of new employees.
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