Patient Care Assistant-FT-Orthopedics-Provo

Revere HealthProvo, UT
Hybrid

About The Position

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. As a Patient Care Assistant, you will arrive each day prepared to establish professional relationships with both physicians and patients. Your job involves the scheduling of procedures, appointments, and tests, plus supporting patient visits by collecting info and making sure doctors have what they need to provide outstanding care. You enjoy meeting new people, making connections effortlessly, and making every patient feel appreciated and important. Your role is key—you're often the first face patients see in the organization, significantly shaping the patient care experience. Don't worry if you're new to patient care; with at least two years in customer service, we provide comprehensive training for you to effectively support our patients and physicians. You're proactive in embracing challenges and committed to providing exceptional service to both patients and physicians. Representing a reputable company, you take pride in contributing to the excellence of the patient care experience.

Requirements

  • Experience with Microsoft applications like Outlook, Word, and Excel
  • Proficiency in ten-key and keyboarding
  • Ability to work well with others in a cooperative and collaborative environment
  • Strong problem-solving, critical thinking, and communication skills, both in person and over the phone
  • Two years of experience in customer service or related role
  • Team player with a positive, can-do attitude
  • Excellent communication and interpersonal skills
  • Self-motivated and able to work independently

Nice To Haves

  • Prior healthcare experience is a plus
  • Proficiency in other languages is a plus but not required

Responsibilities

  • Scheduling of procedures, appointments, and tests
  • Supporting patient visits by collecting information
  • Ensuring doctors have the necessary resources for patient care
  • Establishing professional relationships with physicians and patients
  • Traveling and driving to different clinic locations
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