Patient Care Assistant, Acute Care Cardiology

Cincinnati Children's
Onsite

About The Position

The Patient Care Assistant (PCA) in Acute Care Cardiology will provide approved care for assigned patients and assist in the implementation of interventions under the supervision of a Registered Nurse (RN). This role involves supervising and assisting patients with activities of daily living, offering assistance to co-workers after completing own duties, using crisis control techniques, and assisting in the de-escalation of patients and visitors. The PCA will also assist with patient transport as requested and may perform 1 on 1 patient observation as needed. Demonstrating Cincinnati Children's CARES behaviors is essential in all interactions, ensuring extraordinary customer service and satisfaction. The role requires ongoing reporting of patient status or changes, timely documentation in the patient medical record, and seeking information and guidance when needed. The PCA will also ensure that work areas are organized and present a safe, accessible, effective, and efficient environment for employees, patients, and families, complying with Infection Control policies and procedures and adhering to safety procedures appropriate to children's ages and developmental levels. Additionally, the PCA will respond to communication systems/patient alarms with urgency, answer telephones according to etiquette, assemble charts, order patient supplies, and may assist in the orientation and training of new employees.

Requirements

  • High school diploma or equivalent
  • Completion of medical/surgical or equivalent clinical rotation from ACEN, CCNE or NLN CNEA accredited institution, OR Listed on Ohio STNA registry or Ohio CNA (If CNA is in another state, must receive reciprocity within 180 days of hire), OR Listed on Ohio or National Emergency Medical Services Registry, OR 1+ years of patient care experience within the last three years
  • Requires training in cardio-pulmonary resuscitation (CPR) and maintenance of certification

Responsibilities

  • Provide approved care of assigned patients and assist in implementation of interventions under supervision of RN.
  • Supervise and assist patients with activities of daily living.
  • Supervise developmentally appropriate activities.
  • Offers assistance to co-workers after completion of own duties.
  • Use crisis control techniques and assist in de-escalation of patients and visitors.
  • Assist with patient transport as requested.
  • May assist with 1 on 1 patient observation as needed.
  • Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a frontline example of extraordinary customer service and satisfaction.
  • Reports present status or changes in patient condition on an ongoing basis and in change of shift summary.
  • Completes timely documentation of information in the patient medical record.
  • Seek information and guidance when needed.
  • Discusses concerns of work situation with Director or designee.
  • Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees.
  • Ensure that work areas are organized and present a safe, accessible, effective and efficient environment for employees, patients and families.
  • Comply with Infection Control policies and procedures.
  • Adhere to safety procedures appropriate to children's ages and development levels.
  • Responds to communication system/patient alarms and executes with a sense of urgency.
  • Answer the telephone in accordance with CCHMC telephone etiquette.
  • Assemble charts, order patient supplies, and stock clerical supplies.
  • May assist in the orientation and training of new employees.
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