Patient Care Assistant

Planned Parenthood League of Massachusetts • Worcester, MA

4d • $24 - $24

About The Position

Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as a nationally recognized provider of comprehensive sex education and cutting-edge research.

Our mission is to ensure every person in the state has access to sexual and reproductive health care and education no matter who they are, where they live, or who they love. Our work is informed by research, powered by advocacy, and conducted with compassion and respect.

This position is part-time. Anticipating 26-32 hours a week.

The Patient Care Assistant (HCA) plays a crucial role in delivering culturally responsive patient care. This position involves medical assisting, lab work, administrative and reception support—helping ensure every patient receives quality, respectful care in a welcoming environment.

Requirements

• High School Diploma/GED required; Medical Assistant Certificate preferred.
• Bilingual candidates strongly encouraged to apply (Mandarin, Spanish, Haitian Creole, Vietnamese, or Portuguese).
• Passionate about health equity, reproductive justice, and inclusive care.
• Comfortable working with diverse patient populations in fast-paced environments.
• Strong organizational skills and commitment to racial and gender equity.

Responsibilities

• Be the first point of contact—greeting patients, guests, and escorts with warmth and respect
• Manage check-ins, check-outs, appointment coordination, and contraceptive supply sales
• Measure and record vital signs; assist with clinical procedures and lab tasks under supervision
• Ensure accurate and respectful documentation in patient records
• Deliver health education and support informed consent processes
• Keep the health center safe, clean, and well-stocked in alignment with patient care protocols
• Collaborate with staff and contribute to a community of learning and respect

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A supportive, team-oriented work culture.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED