Patient Care Assistant III

Inland Imaging•Spokane, WA

3d•Onsite

About The Position

The Patient Care Assistant III is a Full Time, Regular position working Monday-Friday 2pm-10:30pm at Sacred Heart Medical Center. This position is eligible for a $2.25 evening shift differential 5pm-10:30pm. The Patient Care Assistant – MRI must be able to work effectively and efficiently in a fast paced environment in meeting continual deadlines; handle multiple priorities with constant interruptions; be highly organized to meet deadlines. Organizational skills are essential. Interacts with the radiologists, other departments within Inland Imaging, patients and family members and outside contacts. Excellent written, verbal and personal communication skills; be tactful and diplomatic; and be highly confidential. Makes decisions regarding daily work priorities and other decisions based on company policies and procedures.

Requirements

High School Diploma/GED required
One year minimum experience in the medical field.
Anatomy and medical terminology preferred.
Medical office experience preferred.
Understanding of MRI procedures to be read by radiologist preferred.
Experience with the following computer applications is highly desired: Outlook; Kronos; Replicon; Imagecast; Stentor; IDXterm; Flowcast; Allscripts; Intranet, EPIC and Medicalis
Must be able to pass a background check required by RCW 43.43.830-840 to work with children under the age of 16, developmentally disabled persons or vulnerable adults
In order to comply with provisions set forth in Sections 1128 and 1156 of the Social Security Act, all new employees of Inland Imaging Clinical Associates, LLC will be checked against the LIST OF EXCLUDED INDIVIDUALS provided by the Department of Health & Human Services, Office of the Inspector General (OIG). Employees must not be included on this list.
Eligible employees must be able to pass a post-offer, pre-employment drug test.

Responsibilities

Escort patients to exam rooms and instruct patient in the appropriate preparation for exam
Maintain clean, well stocked exam and dressing rooms
Pull previous studies and reports
Assist scheduling department with scheduling patients and call backs as needed
Assist Technologists with patients as needed
Interact with Nursing, Front Office Core, and Reading Room Assistants to ensure smooth work flow throughout the clinic or hospital
Maintain clean scan room environment
Use required computer programs proficiently
May transport patients to/from inpatient department or Emergency Room to/from Inland Imaging department.
Knowledgeable of hospital codes and infection status (if applicable)
This position may be required to work in a hospital, urgent care or clinical setting.
Prepare and setup Arthrogram injection tray. (Northpointe Location Only)
Assist X-ray with preparing patients for exams when needed. (Northpointe Location Only)
Prepare billing slips for NWOS billing office to ensure accurate CPT code was selected. Deliver to 4th floor billing office. (NWO Location Only)
Reminder calls for next day’s MRI appointments. (NWO Location Only)
Send messages of scheduled appointment to practice coordinators through the NWOS e-Medsys system. Scheduler will provide a list each morning. (NWO Location Only)
Process new orders submitted by NWOS office for scheduling. Ensure order is complete and authorized. (NWO Location Only)
Send and label orders with comments to the Medicalis Worklist for scheduler to call. (NWO Location Only)
Review old orders in Insurance pending folders for Medicalis worklist and request practice coordinator at NWOS for an update on the authorization process through e-Medsys as needed. (NWO Location Only)
Completes the paperwork for biopsies and locs, lab work for specimens, consent forms and discharge instructions. (SHIC Location Only)
Consults the patients history and physical and fills out the biopsy procedure paperwork under the direction of the technologist and nurse (SHIC Location Only)
Fills out the paperwork for PAML (laboratory paperwork to process the specimen). (SHIC Location Only)
Delivers specimens to lab (SHIC Location Only)
Provides one on one patient support before, during and after a breast procedures by: Screening the patient. Assists them in changing their clothes. Escorts patient for IV placement. Helps to position the patient on the biopsy table. Stays with the patient after first set of images are obtained, while the technologist and radiologist plan the procedure. Communicates timelines, what to expect as the procedure progresses to the patient. The assistant is in constant presence with the patient from beginning of procedure to discharge. (SHIC Location Only)
Assists in setting up and cleaning up the MR Room, biopsy tray, biopsy table and biopsy machine (SHIC Location Only)
Assists with patient care after procedure by: Holds pressure until bleeding has stopped. Dresses incision. Escorts patient to and from Mammogram Department and gives report of patient’s condition and tolerance to the procedure to the mammography technologist. Helps patient dress post procedure. (SHIC Location Only)
Keeps a QA spreadsheet regarding any complications regarding the Breast Biopsy table or biopsy equipment (ie; biopsy clip did not deploy properly, etc). (SHIC Location Only)
Keeps records of complications with equipment and/or procedure (SHIC Location Only)
Assist nurses with unexpected needs. (HFIC MRI Extremity Location Only)
Participate in taking patient vital signs, under the direct supervision of the Nursing Staff (HFIC MRI Extremity Location Only)
Occasionally assist sedated patients after their procedure (HFIC MRI Extremity Location Only)
Obtain patient meals and snacks as necessary (HFIC MRI Extremity Location Only)
Escort patients from waiting room to dressing room prior to nurse assessment (HFIC MRI Extremity Location Only)
Manage laundry (HFIC MRI Extremity Location Only)
Stock supplies (HFIC MRI Extremity Location Only)
Clean and dress stretchers (HFIC MRI Extremity Location Only)
Help maintain adequate levels of nursing supplies (HFIC MRI Extremity Location Only)
May be required to complete a course in back safety prior to working with patients
Ability to maintain strict confidentiality within the Inland Imaging companies and Inland’s customers.
Honest, pleasant manner and good personal hygiene.
Free of alcohol and drug abuse.
Ability to access multiple locations as required.
Excellent communication and interpersonal skills.
Detail oriented; ability to multi-task; organized and able to work in a fast paced environment.
Demonstrates self-directed learning and participation in continuing education through professional journals, approved seminars, etc.
Ability to consider individual needs in communication with and assessment and treatment of patients of all ages.
Adheres to departmental standards and personnel policies by demonstrating professional demeanor in conduct and appearance.
Follows company departmental standards and personnel policies by using good teamwork and communication skills to help identify concerns and solutions, assisting where needed to ensure a smooth functioning department.
Performs other duties as required by displaying team spirit and self-growth, accepting and performing other projects and responsibilities, and requesting other projects and responsibilities.
Rotates to other shifts and locations as needed.
Treats all patients and coworkers with dignity and respect
Provides excellent customer service
Conforms to Joint Commission and HIPAA regulations
Complies with PHI (Protected Health Information)
Demonstrates the Inland Imaging Core Values Show We Care, Do The Right Thing, Maximize Individual Potential, Always Aim Higher