Patient Care Assistant II- Emergency Department

Mass General Brigham•Newton, MA

2d•Onsite

About The Position

Under the direction of a registered/licensed nurse (RN), the Patient Care Assistant II is a member of the interdisciplinary health care team and assists in clinical support functions to promote a safe, compassionate patient care environment. This role is crucial in supporting the daily operations of the Emergency Department by ensuring patient rooms are maintained, specimens are collected, and patients receive essential care and assistance.

Requirements

High School Diploma or Equivalent preferred
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred
Healthcare experience 1-2 years required
Ability to multitask and handle stress crisis situations effectively.
Demonstrated knowledge of medical terminology required.
Demonstrated typing skills and computer experience required.
Good interpersonal, organizational, and oral and written communication skills required.
Ability to lift and transport patients using the appropriate physical technique in a safe manner for the patient and self according to Safe Patient Handling Guidelines.

Responsibilities

Perform patient care-related duties and clinical functions as assigned, including performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, feeding patients, etc.
Assist RNs and physicians with other exams and treatments as required.
Ensure that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
Perform specimen collection and document all appropriate information.
Retrieve equipment from other areas, set up equipment, clean equipment between patient use, and report malfunctioning equipment per organizational policy.
Document patient information, such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results.
Assist patients with food tray setup and eating if necessary.
Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition.
Receive and direct Medical Staff, personnel, patients, and visitors.