About The Position

Individualized orthopedic care and customized treatment and training programs are delivered by experienced sports medicine-trained orthopedic surgeons, physical therapists, nutritionists, exercise physiologists, biomechanists, strength & conditioning coaches and athletic trainers. This experienced team, including orthopedic doctors, offers a comprehensive suite of services to help athletes perform at their highest level: Orthopedic injury prevention and evaluation, Orthopedic surgery, including minimally invasive options, Post-injury rehabilitation and physical therapy, Sports concussion management, Strength & conditioning training, Performance testing, Sports nutrition. In addition, advanced diagnostic imaging services and an ambulatory surgery center are conveniently located adjacent to the Institute to ensure a seamless treatment process. Responsible for assisting management in overseeing clinic operations including mentoring other employees as a quality improvement coordinator, insuring accurate completion of registration, monitoring and correction of reports, data integrity, accuracy and continuity of processes, handling escalated issues, scheduling staff, and staff training and education. Provides trained paramedical support in administering health care services to support clinic functions.

Requirements

  • Use and care of standard clinic equipment required
  • Proficient knowledge of Microsoft Office required
  • Basic Life Support (BLS) by American Heart Association (AHA) required
  • Associates Degree required
  • Five years hospital/healthcare/medical business office experience

Nice To Haves

  • Certified Coding Specialist (CCS) by American Health Information Management Association (AHIMA) preferred
  • Certified Medical Assistant (CMA) by American Association of Medical Assistants (AAMA) preferred
  • May substitute required education with equivalent years of experience beyond the minimum experience requirement

Responsibilities

  • Makes medium to complex administrative decisions requiring a comprehensive knowledge of a wide range of regulations, policies, and procedures.
  • Oversees maintenance of office records such as patients, billings, personnel, purchases, and inventory to ensure compliance with UTHSC-H's human resources and financial management policies and procedures.
  • Orders and stocks needed clinic supplies. Maintains and schedules repair of diagnostic testing equipment.
  • Develops a working knowledge of the patient population and physician relationships. Ensures operations are in line with the strategic business objectives of the facility.
  • Evaluates the performance level of the unit and individuals. Defines performance expectations, measurement tools and policy and processes. Supports the instruction of educational programs that promote staff competency.
  • May monitor quality improvement efforts and makes recommendations for change as necessary.
  • Med staff support for EHR, correct issues with diagnosis codes.
  • Assists physicians with examinations.
  • Conducts the initial screening of patients, which may involve electrocardiogram testing, vital signs, height and weight, spyrometer testing, and preparation of reporting forms.
  • May triage patients, remove and change dressings, staples, splints, prepare injections, enter clinical data to EHR.
  • Inputs referrals, medications and charges in EHR under physician instruction. Educates patients on benefits and deductibles prior to surgery, casting, injections.
  • Performs other duties as assigned.

Benefits

  • 100% paid medical premiums for our full-time employees
  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
  • The longer you stay, the more vacation you’ll accrue!
  • Longevity Pay (Monthly payments after two years of service)
  • Awesome retirement/pension plan
  • Free financial and legal counseling
  • Free mental health counseling services
  • Gym membership discounts and access to wellness programs
  • Other employee discounts including entertainment, car rentals, cell phones, etc.
  • Resources for child and elder care
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