Patient Care Advocate | weekends only
About The Position
JOIN ARA DIAGNOSTIC IMAGING (A Radiology Partners practice): Make a local impact in the Greater Austin, TX area! At Austin Radiological Association (ARA Diagnostic Imaging) , we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP) , ARA combines a strong local presence across Austin with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers. ABOUT ARA DIAGNOSTIC IMAGING & RADIOLOGY PARTNERS, INC. Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18 state-of-the-art outpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market. As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care. Together, RP and ARA Diagnostic Imaging we are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join ARA , you’ll be backed by Radiology Partners (RP) —a nationally recognized organization that prioritizes clinical excellence and a people ‑ first culture.
Requirements
- High School Diploma or equivalent.
- Excellent customer service and interpersonal skills.
- Must demonstrate a pleasant, professional demeanor.
- Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others
- Must have excellent organizational skills and attention to detail.
- Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.
Responsibilities
- Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude
- Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information
- Provides information regarding particular exams and procedures including prep information.
- Prepares, processes, and maintains all confidential records on new and existing patients.
- Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes
Benefits
- Health and wellness coverage options
- 401(k) with employer offerings
- Paid time off and paid holidays
- Incentive and productivity programs (where eligible)
- Family planning and telehealth benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
