Patient Benefit Representative

TEKsystems • Denton, TX

9d • $22 - $26 • Onsite

About The Position

Patient Benefit Rep (PBR) Responsibilities Verify patient insurance coverage Review insurance cards Confirm insurance is active/effective Verify required authorizations are attached to medications/treatments Check outstanding patient balances Review and manage hold bills Pull PLEs from the system Work schedules approximately 2 days in advance Patient & Call Volume Patient volume varies based on provider schedules Typically sees 5–10 patients per day per representative Limited phone work: Minimal outbound calling Few inbound calls Approximately 5–7 phone conversations per day Front Desk Responsibilities, be able to jump in when needed

Requirements

• Customer service
• Insurance Verification
• Emotional Intelligence
• Front Desk
• Healthcare
• Athena and G2 software systems
• Emotional Intelligence

Responsibilities

• Verify patient insurance coverage
• Review insurance cards
• Confirm insurance is active/effective
• Verify required authorizations are attached to medications/treatments
• Check outstanding patient balances
• Review and manage hold bills
• Pull PLEs from the system
• Work schedules approximately 2 days in advance
• Patient volume varies based on provider schedules
• Typically sees 5–10 patients per day per representative
• Limited phone work: Minimal outbound calling
• Few inbound calls
• Approximately 5–7 phone conversations per day
• Front Desk Responsibilities, be able to jump in when needed

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed