Patient Authorization and Referral Representative

ProvidenceLubbock, TX
Onsite

About The Position

This position is primarily responsible for the intake of new consultations. This job scope includes collecting all patient demographics, clinical medical records, and pertinent insurance information. This position should be knowledgeable about financial clearance. Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Children's Hospital (Methodist Children's Hospital) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 1 year of healthcare office experience

Nice To Haves

  • 2 years of healthcare office experience
  • Associate or Bachelor's Degree
  • Customer service experience including answering a multi-line phone system
  • Patient registration and scheduling experience in a medical setting

Responsibilities

  • Intake of new consultations
  • Collecting patient demographics
  • Collecting clinical medical records
  • Collecting pertinent insurance information
  • Ensuring financial clearance

Benefits

  • Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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