Patient and Safety Quality RN Specialist

NYU Langone Health • Mineola, NY

3d

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center providing diagnostic and therapeutic care across a broad range of medical and surgical specialties, along with inpatient and outpatient services, medical education, and research. The hospital emphasizes equity and inclusion and seeks to provide an environment where people of all identities can thrive.

The Patient and Safety Quality RN Specialist partners with clinical services and departments to advance continuous improvement. The specialist establishes structures for identifying variances and improvement opportunities, facilitates analysis and review, leads or participates in improvement strategies, and evaluates their effectiveness. The role applies a systems-based approach and recognized performance improvement methods, uses data to evaluate clinical performance, and shares feedback and lessons learned. Projects focus on optimizing patient care, safety, quality, and patient experience, with transparency supporting organizational learning.

The specialist also develops knowledge and skills in performance improvement, patient safety, leadership, and change management through training, literature review, conferences, and professional organizations. The position requires a current New York State Registered Professional Nurse license and a bachelor's degree. A Certified Professional in Healthcare Quality designation is preferred and must be obtained within two years of employment.

Requirements

• Bachelor's degree.
• Current and valid New York State Registered Professional Nurse license.
• Five years of progressive clinical experience.
• Excellent oral and written communication, interpersonal, organizational, and presentation skills.
• Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint.
• Proficiency in process analysis, data analysis, project management, and facilitation.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Certified Professional in Healthcare Quality certification; must obtain the designation within two years of employment.
• Three to five years of performance improvement or management experience.
• Master's degree.

Responsibilities

• Manage interdisciplinary teams for specific improvement projects and use recognized performance improvement methodologies to guide them.
• Support analysis of project outcomes using data and review performance data.
• Work with clinical leadership to identify performance indicators and prioritize improvement opportunities.
• Analyze performance data from internal and external sources.
• Follow up on incident and adverse-event reports through thorough, objective analysis.
• Apply a systems-based approach and just-culture principles in reviews and root cause analyses.
• Evaluate performance against recognized benchmarks to identify opportunities for improvement.
• Communicate in a timely manner with appropriate clinical and administrative leadership.
• Participate in committees and teams to analyze processes and process variation and support continuous improvement.
• Promote a culture of safety and continuous improvement through just-in-time training and sharing lessons learned.
• Participate in developing and delivering formal education programs that support improvement goals.
• Model a patient-centered, interdisciplinary approach to improvement and safety that values transparency.
• Continue developing knowledge and skills in performance improvement, patient safety, leadership, and change management through training, literature review, conferences, and professional organizations.
• Keep current on evolving and best practices in the applicable clinical area and related performance improvement and patient safety.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level