Patient Ambassador
About The Position
The Patient Ambassador (Dental Treatment Coordinator) role offers fantastic career opportunities within an established organization committed to quality and patient experience. The position involves providing general, specialty, and orthodontic services across multiple offices, serving a large and diverse patient base of all payor types. The organization emphasizes growth through training, professional development, and mentorship, supported by great clinical and administrative teams and a team approach to patient care. The role utilizes a digital, state-of-the-art practice management system, instruments, and equipment, with geographic diversity throughout Southern California.
Requirements
- Computer skills
- Motivated individual interested in advancement.
- Collaborative, personable individual with an excellent and cheerful demeanor
- Good inter-personal, oral, and written communication skills
- Ability to apply sound judgment in making decisions.
- Ability to lead and manage teams.
- An individual passionate about helping others.
- An outgoing, personable individual with a cheerful attitude and demeanor
- An intelligent, sensible, and instinctive individual with excellent communication skills
- An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience.
- An individual with good analytical skills
- An individual who wants to learn, grow, and advance in their career.
- An individual willing to work full-time.
Nice To Haves
- Bachelor’s Degree preferred.
Responsibilities
- Great interaction with patients to promote trust and the optimal patient experience.
- Learning dental terminology, treatment considerations, and administrative matters relating to dental treatment.
- Learning how PPO, HMO, and other dental plans work and providing guidance to patients to optimize their benefits.
- Reviewing case treatment considerations and presenting financial options to patients for their diagnosed treatment.
- Proactively addressing patient concerns and providing insight and comfort to patients with regard to their dental treatment.
- Collaborating with dentists, hygienists, and front and back-office teams to promote the ultimate patient experience.
- Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to ensure excellence in patient experience.
Benefits
- Paid Time Off
- Sick Pay
- Holiday Pay
- Medical coverage
- Supplemental vision coverage
- Comprehensive dental benefit for employees and dependents.
- Voluntary supplemental insurance for life, disability, critical illness, and accident
- 401k plan participation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
