Patient Ambassador
Hartford Healthcare•Meriden, CT
•Onsite
About The Position
Acts as an advocate and liaison for patients and visitors at the time of arrival by greeting guests in a prompt, caring and courteous manner; providing directions, badging of visitors or escorting guests to requested areas of the hospital.
Requirements
- High school diploma or equivalent
- Exceptional customer service skills
- Excellent communication skills
- Ability to problem solve in real time
- Physical ability to push visitor or patient around facility in wheelchair
- Ability to stand for long periods
- A minimum of three (3) or more years in a customer service related position required
- Experience with Microsoft Office
Nice To Haves
- Associate’s Degree preferred
- bilingual preferred
- healthcare preferred
- EPIC strongly preferred
Responsibilities
- Acts as an advocate and liaison for patients and visitors at the time of arrival
- Greeting guests in a prompt, caring and courteous manner
- Providing directions
- Badging of visitors
- Escorting guests to requested areas of the hospital
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
