Patient Advocate & Care Coordinator - Bilingual

Legacy Home Health Agency•Castle Hills, TX

18d•$45,000 - $60,000•Hybrid

About The Position

Are you a "people person" with a heart for seniors and a knack for navigating the healthcare system? We are looking for a dynamic Patient Advocate to be the face of our agency. You won’t just be “selling” home care; you’ll be an essential resource, helping families in San Antonio access the services, equipment, and benefits they desperately need to stay safe at home.

Requirements

Experience: 1–2 years in Home Care, Social Work, or Healthcare Marketing (Texas HCSSA experience is a huge plus!)
Knowledge: Familiarity with HHSC Form 2060, Medicaid (PHC/CAS programs), and Medicare basics.
The "Vibe": High empathy, professional appearance, and a "go-getter" attitude.
Mobility: Must have a reliable vehicle and a valid TX Driver’s License for daily home visits.
Bilingual: English/Spanish required.

Nice To Haves

Texas HCSSA experience is a huge plus!

Responsibilities

Conduct Home Assessments: Visit potential clients to assess their needs for Personal Attendant Services (PAS) and determine eligibility.
Be a Problem Solver: Identify when a patient needs more than just a caregiver—spotting needs for Home Health, Hospice, DME (walkers/hospital beds), or Meals on Wheels.
Navigate the System: Assist families with Texas Medicaid applications and renewals via the Your Texas Benefits portal.
Convert Leads: Turn inquiries into active clients by building trust and demonstrating how our agency improves their quality of life.
Build a Network: Partner with local doctors, discharge planners, and DME providers to create a referral ecosystem.