Patient Admissions Coordinator - Emergency Department

ProvidencePortland, OR
Onsite

About The Position

Patient Admissions Coordinator for the Emergency Department at Providence St Vincent Medical Center in Portland, OR. This role serves as the first point of contact for patients, combining compassion with organization to simplify complex healthcare processes. The coordinator is responsible for setting a tone of trust and comfort, thriving in fast-paced environments and connecting with diverse individuals. The role emphasizes accuracy and immediate impact, contributing to Providence's mission of patient-focused, whole-person care.

Requirements

  • Ability to combine compassion with organization.
  • Ability to combine confidence with clarity.
  • Ability to make complex healthcare processes feel simple, supportive, and human.
  • Ability to thrive in fast-paced environments.
  • Ability to connect effortlessly with people from all walks of life.
  • Pride in doing things right the first time.
  • Energized by helping others.
  • Love solving problems.
  • Desire for a role where impact is felt immediately.

Nice To Haves

  • Associate's degree in healthcare or business administration.
  • National Certification of CHAA upon hire.
  • 3 years of experience in Patient Access or Business office setting.
  • Experience with insurance eligibility systems.
  • 3 years utilization of medical terminology in job setting.
  • Knowledge in medical billing codes.
  • 1 year knowledge of Epic applications.

Responsibilities

  • Serve as the welcoming voice for patients at the start of their care journey.
  • Combine compassion with organization and confidence to make complex healthcare processes feel simple, supportive, and human.
  • Set the tone for trust, comfort, and outstanding care in every interaction.
  • Thrive in fast-paced environments.
  • Connect effortlessly with people from all walks of life.
  • Ensure accuracy and attention to detail in all tasks.

Benefits

  • Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
  • Care is provided to focus on delivering the Mission of caring for everyone, especially the most vulnerable in our communities.
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