Patient Admissions Assistant
Red River Hospital•Wichita Falls, TX
•Onsite
About The Position
Red River Hospital in Wichita Falls, TX is seeking a compassionate, detail-oriented Patient Admissions Assistant to support the admission and registration of incoming behavioral health patients. This role is essential to patient safety, customer service, and the smooth coordination of care. This position is ideal for candidates with healthcare, admissions, or patient services experience who thrive in a fast-paced hospital environment. Full time position available Monday - Friday from 3:00 pm - 11:00 pm. Part time position available on Weekends from 7:00 am - 7:00 pm.
Requirements
- Ability to work efficiently in a fast-paced healthcare setting
- Strong data entry, organization, and attention to detail
- Excellent interpersonal and communication skills
- Commitment to patient safety, confidentiality, and ethical care
- Ability to remain calm and professional in high-stress situations
Nice To Haves
- Bachelor’s degree preferred (Social Services or related field a plus)
- 1+ year of healthcare, admissions, or patient services experience preferred
Responsibilities
- Greet patients, families, and transport staff upon arrival
- Complete patient admissions, registrations, and data entry accurately and efficiently
- Explain admission paperwork and consent forms prior to patient signing
- Notify clinical leadership of patient arrivals and coordinate patient placement
- Ensure all required patient information is collected, verified, and processed
- Schedule and coordinate appointments with medical and behavioral health staff
- Answer phones, manage paperwork, and assist with insurance-related communication
- Conduct routine patient safety checks and document per facility guidelines (including 15-minute checks when required)
- Observe patient behavior and communicate concerns or changes to clinical staff
- Assist with contraband searches and documentation of patient belongings/valuables
- Obtain patient vital signs, height, and weight when assigned
- Support a safe, clean, and structured environment for patients and staff
- Assist with incident reporting and follow-up documentation
- Provide or coordinate patient transportation when needed
- Deliver excellent customer service with professionalism, empathy, and urgency
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
