Patient Admissions

Gunnison Valley HospitalGunnison, UT
Onsite

About The Position

Join our dedicated healthcare team as a Patient Admissions and Collections Clerk, where you will play a vital role in ensuring a smooth and welcoming experience for our patients from the moment they arrive. This position offers an opportunity to contribute to patient care and hospital operations while fostering a compassionate and professional environment. If you are personable, detail-oriented, and committed to excellent service, we encourage you to apply.

Requirements

  • High school diploma or equivalent
  • Excellent interpersonal and communication skills, with a compassionate and professional demeanor.
  • Strong organizational skills and attention to detail.
  • Ability to handle sensitive situations with tact and discretion.
  • Basic proficiency in computer systems and data entry.

Nice To Haves

  • Additional education or experience in healthcare administration is preferred.
  • Prior experience in healthcare, billing, or collections is a plus but not required.

Responsibilities

  • Obtain and verify necessary patient information to facilitate accurate admission into the hospital’s information system.
  • Serve as the first point of contact for patients, providing a friendly and professional interaction to build rapport and ease patient anxiety.
  • Assist patients with completing admission paperwork and address any questions or concerns they may have.
  • Review patient accounts to identify outstanding balances and attempt soft collections by engaging with patients to resolve unpaid bills.
  • Act as an advocate for hospital programs and services, promoting patient-centered care aligned with the hospital’s Mission, Vision, and Motto, “The Patient is First in ALL.”
  • Maintain confidentiality and adhere to hospital policies, procedures, and compliance standards.
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