Patient Activation Specialist (Fargo, North Dakota)
About The Position
Noctrix Health is seeking Patient Activation Specialists to provide in-home titration services for patients using its therapeutic wearable. During a one-hour personalized activation session, the specialist calibrates the medical device, confirms it is set up and functioning properly, and helps ensure patient comfort. Visits take place in patients’ homes or mutually agreed-upon locations. The company provides training and the necessary technology. This is an independent 1099 contractor position with flexible scheduling, including evenings, weekends, or preferred weekday hours. The role requires patient-facing communication, device troubleshooting, clear instruction, accurate documentation, and travel within approximately 30–50 miles. Compensation is $250–$350 per titration visit.
Requirements
- Customer-facing experience, such as in healthcare, patient services, or customer support.
- Reliable transportation and willingness to travel 30–50 miles.
- Flexibility to schedule sessions during evenings, weekends, or preferred weekday hours.
- Ability to pass a background check.
- Comfort conducting home visits or meeting in alternative quiet locations, such as hotel lobbies.
- Strong attention to detail, professionalism, and communication skills.
Nice To Haves
- Medical background is strongly preferred. Examples include respiratory technician, occupational therapist, physical therapist, medical assistant, nurse practitioner, or nurse; ICU and operating room nursing backgrounds are preferred.
Responsibilities
- Travel to patients’ homes or mutually agreed-upon locations to conduct device titration sessions.
- Guide patients through device activation and ensure proper calibration and functionality.
- Provide instructions on device use, maintenance, and troubleshooting.
- Maintain professionalism and patient confidentiality.
- Accurately document each session and report outcomes as required.
- Communicate promptly and professionally by phone and email.
Benefits
- Company-provided training and necessary technology
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What This Job Offers
Education Level
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