Patient Acct Rep- Home Health Services

Colquitt Regional Medical Center•Moultrie, GA

10d•Onsite

About The Position

COLQUITT REGIONAL HEALTH SYSTEM IS CURRENTLY HIRING A PATIENT ACCOUNT REPRESENTATIVE IN OUR HOME CARE SERVICES BILLING DEPARTMENT. UNDER THE DIRECTION OF THE HOME CARE BILLING SUPERVISOR, THE PATIENT ACCOUNT REPRESENTATIVE IS RESPONSIBLE FOR MANAGING ACCOUNTS RECEIVABLES IN A TIMELY MANNER. REVIEWS, ANALYZES, POSTS, BILLS, AND FOLLOWS UP ON ACCOUNTS FOR HOME HEALTH, HOSPICE, PRIVATE DUTY, COMMUNITY CARE, ERS, AND NONEMERGENCY TRANSPORT TO SECURE PAYMENT FOR SERVICES RENDERED.

Requirements

Strong analytical and problem-solving skills.
Knowledge of Medical Billing.
Excellent customer service skills.
Excellent verbal and written communication skills.
Ability to work independently with minimal supervision.
Strong computer skills.
Detail-oriented

Nice To Haves

CPAR certified preferred but must be willing to obtain.

Responsibilities

Posting charges for various areas of Home Care Billing in a timely manner.
Billing various areas of Home Care Billing by the 5th of each month.
Posting cash received and reconciling daily deposits.
Processing payor correspondence in a timely manner.
Communicating with third party payors and patients regarding account resolution through phone calls, emails, and/or provider portals.
Accurately documenting patient accounts with current claim status and actions needed.
Obtaining and submitting any requested documentation/records requested by payors.
Reviewing credit balances for proper resolution and initiating refunds following Credit Balance Policy.
Identifying payor issues and trends and reporting them to supervisor.
Assisting with greeting customers in person and via phones.
Assisting with scanning financial documentation.
Remaining abreast of third party payor and governmental policies, procedures, and regulations.
Complying with all departmental and Hospital policies and procedures.
Performing any and all other job duties assigned by Supervisor/Director for completion of job requirements.