Patient Acct Rep-20
About The Position
Responsible for reviewing assigned accounts in a timely manner. Responsible for processing payor correspondence and remits in a timely manner. Communicates with third party payors and patients regarding account resolution through phone calls, emails, and/or provider portals. Accurately documents patient accounts with current claim status and actions needed. Obtains and submits any requested documentation/records requested by payors. Ensures payment adjudication is accurate. Reviews credit balances for proper resolution and initiates refunds following Credit Balance Policy. Identifies payor issues and trends and reports them to supervisor. Remains abreast of third party payor and governmental policies, procedures, and regulations.
Responsibilities
- reviewing assigned accounts in a timely manner
- processing payor correspondence and remits in a timely manner
- communicating with third party payors and patients regarding account resolution through phone calls, emails, and/or provider portals
- accurately documenting patient accounts with current claim status and actions needed
- obtaining and submitting any requested documentation/records requested by payors
- ensuring payment adjudication is accurate
- reviewing credit balances for proper resolution and initiates refunds following Credit Balance Policy
- identifying payor issues and trends and reports them to supervisor
- remaining abreast of third party payor and governmental policies, procedures, and regulations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
