Patient Accounts Specialist

Midline Vision Group • Wausau, WI

24d • Onsite

About The Position

Within the central billing department of our growing eye care company, a Patient Accounts Specialist is responsible for insurance verification, claims editing, payment posting, credit review, and managing denials and no-responses. The person in this role will answer inquiries by phone, email, and paper mail from patients, and then take appropriate actions to resolve their questions and concerns. The best candidate will be excited about maximizing revenue flow, finding efficiencies, following and improving best-practice processes for a centralized billing department, and helping the business grow. This position works closely with patients, with the rest of our billing team, and with staff in each of our locations to provide an excellent eye care experience through accurate, professional, and timely communication about patients' insurance eligibility and payment status. This is a full-time position (35-40 hours per week) based in Wausau, WI, and reports to the Central Billing Manager.

Requirements

• High school diploma or equivalent
• experience typically achieved with a minimum of 1-2 years in a healthcare environment

Nice To Haves

• Post-secondary training in finance, business administration, or healthcare management is preferred.

Responsibilities

• insurance verification
• claims editing
• payment posting
• credit review
• managing denials and no-responses
• answer inquiries by phone, email, and paper mail from patients
• take appropriate actions to resolve their questions and concerns

Benefits

• generous paid time off
• professional development assistance
• a retirement plan with up to 7% employer match
• employee discounts on vision care, glasses, and contact lenses for you and your immediate family

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED