Patient Accounts Representative
About The Position
Performs all billing and collecting activities to manage the accounts receivables for Physician Enterprise Centralized Billing Office (CBO). Activities include, but are not limited to, charge entry, payment posting, account follow-up and reconciliation, resolutions with payors, payment plan or financial assistance coordination, identifying problem trends, and communicating with payors, practices and patients. The primary responsibilities of this position will be investigating credit and unapplied payments, refunding patients and payors in accordance with payor and government requirements and internal policies. Additionally, this position will also be responsible for payment application, charge entry and cash management duties.
Requirements
- 1 year of applicable experience
Responsibilities
- Charge entry
- Payment posting
- Account follow-up and reconciliation
- Resolutions with payors
- Payment plan or financial assistance coordination
- Identifying problem trends
- Communicating with payors, practices and patients
- Investigating credit and unapplied payments
- Refunding patients and payors in accordance with payor and government requirements and internal policies
- Payment application
- Charge entry
- Cash management duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
