Patient Accounts Assistant

Emergicon • Terrell, TX

4d • Onsite

About The Position

The Patient Accounts Assistant is an essential member of the Patient Accounts Department. You will use your detail-oriented approach and problem-solving abilities to handle patient and vendor information, respond to patient questions, and assist with department reporting. The Assistant maintains accurate records of interactions, payments, and account updates, ensuring compliance with company policies and regulations. This position interfaces internally with the accounts department and externally with patients and various company vendors.

Requirements

• High school diploma or equivalent required
• Proficiency in general computer use, including Microsoft Word, Excel, and Outlook

Nice To Haves

• At least one year of customer service experience is preferred
• Knowledge and use of HIPAA regulations is preferred
• Comfortable with interfacing with diverse personalities
• Professional phone etiquette

Responsibilities

• Prepare and distribute daily departmental reports and related information
• Perform outbound calls as needed to obtain insurance information
• Provide support for incoming phone calls as required
• Ensure adherence to state and federal collections regulations, as well as HIPAA Compliance
• Perform other job-related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED