Patient Accounting Specialist

Eye Associates Of New Mexico • Albuquerque, NM

5d • Hybrid

About The Position

Join EANM as a fulltime, Patient Accounting Specialist, responsible for supporting our revenue cycle and patient billing operations while also assisting with contact lens and other order processing. If you have a passion for solving billing challenges, delivering great service, and contributing to quality patient care behind the scenes, this role is for you!

Requirements

• Minimum 3 years of medical billing experience
• Knowledge of CPT and ICD9 codes
• Strong customer service, communication, and organizational skills
• Ability to manage details, deadlines, and multitask in a fast-paced environment

Nice To Haves

• Prior experience with NextGen is a plus

Responsibilities

• Respond to and resolve patient billing inquiries via phone, portal, or mail with professionalism and accuracy
• Process adjustments, corrections, refunds, and manage outstanding patient balances
• Handle accounts receivable, including payment posting, denials, and insurance follow-up
• Communicate with insurance carriers to ensure timely and accurate claim reimbursement
• Ensure compliance with billing regulations, coding standards, and internal documentation procedures
• Manage contact lens orders, including prescription verification, vendor coordination, billing, and inventory tracking

Benefits

• Paid on-the-job training & career advancement opportunities
• Hybrid schedule opportunities
• PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
• Medical, Dental & Generous Vision Benefits
• 401(k)
• Education Assistance
• Company-paid Life, AD&D, & more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed