About The Position

Under the direction of the Revenue Cycle Manager and Supervisor, the Patient Account Representative is responsible for monitoring insurance claims due to no response, pending response, denial and appeal, and proactively resolve balances billed to insurance carriers by way of accurate claim adjudication. This position may also evaluate and resolve under or over payments and requests for refund from insurance carriers.

Requirements

  • Regular and predictable attendance is required for this position for both remote and in office duties

Responsibilities

  • Monitoring insurance claims due to no response, pending response, denial and appeal
  • Proactively resolve balances billed to insurance carriers by way of accurate claim adjudication
  • Evaluate and resolve under or over payments and requests for refund from insurance carriers
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