Patient Account Specialist - Primary Care

Prairie Lakes Healthcare System•Watertown, MA

18h•Onsite

About The Position

Join our team and see why Prairie Lakes Healthcare System continues to be named a Top 20 Rural and Community Hospital by the National Rural Health Association. Be a part of our mission to make a positive difference in the health of the patients and communities we serve by delivering accessible, high-quality, affordable, and compassionate healthcare. Prairie Lakes Healthcare System is an independent, non-profit rural healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota. This full-time (1.0 status or 40hrs per week), on-site position performs financial counseling and account resolution to all patients for all services lines. Communicates account status to applicable parties. Ensures collection procedures are followed to minimize bad debt and maximize cash collections.

Requirements

Financial counseling and account resolution
Communication of account status
Following collection procedures
Processing payments, employee discounts, and payroll deductions
Preparing bad debt write-offs
Managing bankruptcies, probates, and litigations
Assisting with projects such as development requests and contract billing resolution
Tracking collection data
Working with medical providers and insurance carriers for accurate patient data
Assisting with Private Pay up front collections
Providing cost estimates
Monitoring and calculating "no show" visits

Responsibilities

Completes all functions associated with final collection of patient accounts.
Generates and processes numerous reports to ensure account resolution and other applicable reasons specific to each report.
Processes payments, employee discounts, and sets up payroll deductions.
Prepares bad debt write offs and forwards to the collection agency and performs follow-up with the agency.
Works with the state bankruptcy court and attorneys to manage bankruptcies, probates, and litigations.
Assists and maintains projects delegated by supervisor including but not limited to additional development requests, contract billing resolution, and track collection data.
Works with area medical providers and insurance carriers in obtaining accurate patient data to assist in the collection process.
Assists with Private Pay up front collections.
Provides cost estimates.
Monitors and calculates "no show" visits.
Other duties may be assigned