Patient Account Specialist
About The Position
As our Patient Account Specialist, you will process account payments, update insurance and demographic information, research payments, rebill insurance, and work with other departments to resolve issues, including adjustments and insurance follow-up. Every day you will meticulously manage patient accounts, ensuring accurate billing and payment processing, and collaborate with various internal departments to achieve timely and effective resolution of all account-related concerns. To be successful in this role, you will possess strong organizational skills, meticulous attention to detail in account processing, and the ability to effectively communicate and collaborate with other departments to resolve complex patient account issues.
Requirements
- High School Diploma/G.E.D.
- One (1) year healthcare experience
Nice To Haves
- Billing experience
- Comprehensive understanding of insurance billing and followup practices
Responsibilities
- Answers all incoming calls to the billing office from patients to resolve account issues.
- Utilizes excellent communication skills to explain bills and recoup payments from patients.
- Researches outstanding accounts and partners with peers to ensure accuracy of bills and timely resolution of issues.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
