Patient Account Specialist

La Rabida Children's Hospital • Chicago, IL

23h

About The Position

We are seeking a detail-oriented and efficient Patient Account Specialist to join our healthcare organization in Chicago, United States. In this role, you will be responsible for managing patient accounts, ensuring accurate billing, and resolving financial inquiries to maintain a smooth revenue cycle.

Requirements

• 2-3 years of experience in patient accounting, medical billing, or a related healthcare finance role
• Proficiency in medical billing and coding practices
• Strong knowledge of healthcare revenue cycle management
• Experience with Electronic Health Record (EHR) systems and Microsoft Office Suite
• Excellent attention to detail and ability to manage multiple priorities efficiently
• Strong verbal and written communication skills for interacting with patients, insurance representatives, and healthcare professionals
• Problem-solving skills and ability to analyze complex financial data
• Customer service orientation with a professional and supportive demeanor

Nice To Haves

• Bachelor's degree in Healthcare Administration, Business Administration, or related field (preferred)
• Certified Revenue Cycle Representative (CRCR) or similar certification (preferred)
• Familiarity with healthcare industry regulations, particularly HIPAA
• Understanding of insurance claim processes and medical terminology

Responsibilities

• Process and manage patient accounts, including billing, collections, and payment posting
• Verify insurance coverage and obtain necessary pre-authorizations for medical procedures
• Analyze and resolve claim denials and rejections in a timely manner
• Communicate with patients, insurance companies, and healthcare providers to address billing inquiries and discrepancies
• Maintain accurate patient financial records and update account information in the Electronic Health Record (EHR) system
• Collaborate with other departments to ensure proper documentation and coding for billing purposes
• Generate and review financial reports to identify trends and areas for improvement
• Assist in the development and implementation of policies and procedures to enhance revenue cycle efficiency
• Ensure compliance with healthcare regulations, including HIPAA, in all financial transactions and communications

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees